I. Emergency Contact Persons
Our firm’s two emergency contact
persons are: 1. Michael JunHua Liao, 626-964-5966,
Michael.Liao@Globalinkusa.com, President / Chief Compliance Officer
and 2. Fisher Yu, 626-964-5966,
Fisher.Yu@Globalinkusa.com, V.P., Business Development]. These
names will be updated in the event of a material change, and our
Executive Representative will review them within 17 business days of the
end of each quarter.
Rule:
NASD Rule 3520.
II.
Firm Policy
Our firm’s policy is to respond
to a Significant Business Disruption (SBD) by safeguarding employees’
lives and firm property, making a financial and operational assessment,
quickly recovering and resuming operations, protecting all of the firm’s
books and records, and allowing our customers to transact business. In
the event that we determine we are unable to continue our business, we
will assure customers prompt access to their funds and securities.
A.
Significant Business Disruptions (SBDs)
Our plan anticipates two kinds
of SBDs, internal and external. Internal SBDs affect only our firm’s
ability to communicate and do business, such as a fire in our building.
External SBDs prevent the operation of the securities markets or a
number of firms, such as a terrorist attack, a city flood, or a
wide-scale, regional disruption. Our response to an external SBD relies
more heavily on other organizations and systems, especially on the
capabilities of our clearing firm.
B.
Approval and Execution Authority
Michael JunHua Liao,
President, a registered principal, is
responsible for approving the plan and for conducting the required
annual review. Michael JunHua Liao, President has the authority
to execute this BCP.
C.
Plan Location and Access
Our firm will maintain copies of
its BCP plan and the annual reviews, and the changes that have been made
to it for inspection. An electronic copy of our plan is located on [www.globalinkusa.com]
in the [GLS—BCP file] [and in the
BCP Repository Service offered by NASD].
III.
Business Description
Our firm conducts business in
equity, fixed income, and derivative securities. Our firm is an
introducing firm and does not perform any type of clearing function for
itself or others. Furthermore, we do not hold customer funds or
securities. We accept and enter orders. All transactions are sent to
our clearing firm both Wedbush Morgan Securities and Penson Financial
which executes our orders, compares them, allocates them, clears and
settles them. Our clearing firm also maintains our customers’ accounts,
can grant customers access to them, and delivers funds and securities.
Our firm services only retail customers. We do not engage in any private
placements.
Our clearing firm is [Wedbush
Morgan Securities, Inc, 1000 Wilshire Blvd., Los Angeles, CA 90017 Phone
1-213-688-4400.
www.wedbush.com / Penson Financial service, Inc. 1700 Pacific Ave,
Suite 1400. Dallas, TX 75201 1-800-487-4531
www.penson.com ] and our contact
person at that clearing firm is [Eve King,
1-213-688-4584,
Eve.king@wedbush.com/ Jamie Carroll, 1-214-765-119 Jamie.Carroll@penson.com].
Our clearing firm has also given us the following alternative contact in
the event it cannot be reached:
IV. Office Locations
A.
Office Location
Our Location Office is located
at 529 E Valley Blvd Ste 228C, San Gabriel, CA 91776, USA. Its
main telephone number is 626-964-5966. Our employees travel to that
office by means of car. We engage in order taking and entry at this
location.
V.
Alternative Physical Location(s) of
Employees
In the event of an SBD, we will
move our staff from affected offices to the closest of our unaffected
office locations. If none of our other office locations is available to
receive those staff, we will move them to Wedbush Morgan 1000
Wilshire Blvd., Los Angeles, CA 90017. Its main telephone number is
213-688-8000.
Rule:
NASD Rule 3510(c)(6).
VI.
Customers’ Access to Funds and
Securitie
Our firm does not maintain
custody of customers’ funds or securities, which are maintained at our
clearing firm, Wedbush Morgan and Penson Financial. In the event of an
internal or external SBD, if telephone service is available, our
registered persons will take customer orders or instructions and contact
our clearing firm on their behalf, and if our Web access is available,
our firm will post on our Web site that customers may access their funds
and securities by contacting Wedbush Morgan 213-688-8000 and Penson
Financial 214-765-1102. The firms will make this information
available to customers through its disclosure policy.
If SIPC determines that we are
unable to meet our obligations to our customers or if our liabilities
exceed our assets in violation of Securities Exchange Act Rule 15c3-1,
SIPC may seek to appoint a trustee to disburse our assets to customers.
We will assist SIPC and the trustee by providing our books and records
identifying customer accounts subject to SIPC regulation.
Rules:
NASD Rule 3510(a); Securities Exchange Act
Rule 15c3-1; 15 U.S.C. 78eee (2003).
VII. Data Back-Up and Recovery (Hard Copy
and Electronic)
Our firm maintains its primary
hard copy books and records and its electronic records at [234 E.
Colorado Blvd. Ste M-105, Pasadena, CA 91101]. [Michael Junhua.
President/CEO 626-964-5966] is responsible for the maintenance of these
books and records. Our firm maintains the following document types and
forms that are not transmitted to our clearing firm: Our firm maintains
its back-up hard copy books and records at [Storage USA Unit-44, 17925
Valley Blvd, La Puente, CA91744]. These records are paper
copies. Michael JunHua Liao, President, 526-964-5966 is responsible
for the maintenance of these back-up books and records. Our firm backs
up its paper records by copying and taking them to our back-up site. We
back up our records every month.
The firm backs up its electronic
records daily by utilizing Broker Insight, and keeps a copy at Wedbush
Morgan 1000 Wilshire Blvd., Los Angeles, CA 90017.
In the event of an internal or
external SBD that causes the loss of our paper records, we will
physically recover them from our back-up site. If our primary site is
inoperable, we will continue operations from our back-up site or an
alternate location. For the loss of electronic records, we will either
physically recover the storage media or electronically recover data from
our back-up site, or, if our primary site is inoperable, continue
operations from our back-up site or an alternate location.
Rule:
NASD Rule 3510(c)(1).
VIII. Financial and Operational Assessments
A.
Operational Risk
In
the event of an SBD, we will immediately identify what means will permit
us to communicate with our customers, employees, critical business
constituents, critical banks, critical counter-parties, and regulators.
Although the effects of an SBD will determine the means of alternative
communication, the communications options we will employ will include
www.GlobaLinkusa.com 626-964-5966 and Michael JunHua Liao, cell
phone 626-674-1511. In addition, we will retrieve our key activity
records as described in the section
above,
Data Back-Up and Recovery (Hard Copy and Electronic).
Rules:
NASD Rules 3510(c)(3) & (f)(2).
B.
Financial and Credit Risk
In the event
of an SBD, we will determine the value and liquidity of our investments
and other assets to evaluate our ability to continue to fund our
operations and remain in capital compliance. We will contact our
clearing firm, critical banks, and investors to apprise them of our
financial status. If we determine that we may be unable to meet our
obligations to those counter-parties or otherwise continue to fund our
operations, we will request additional financing from our bank or other
credit sources to fulfill our obligations to our customers and clients.
If we cannot remedy a capital deficiency, we will file appropriate
notices with our regulators and immediately take appropriate steps,
including having our Clearing firms’ facilitate all accounts obligations
at Globalink Securities.
Rules:
NASD Rules 3510(c)(3), (c)(8) & (f)(2).
IX. Mission Critical Systems
Our firm’s “mission critical
systems” are those that ensure prompt and accurate processing of
securities transactions, including order taking, entry, execution,
comparison, allocation, clearance and settlement of securities
transactions, the maintenance of customer accounts, access to customer
accounts, and the delivery of funds and securities.
We have primary responsibility
for establishing and maintaining our business relationships with our
customers and have sole responsibility for our mission critical
functions of order taking and entry and execution. Our clearing firm
provides, through contract, the execution, comparison, allocation,
clearance and settlement of securities transactions, the maintenance of
customer accounts, access to customer accounts, and the delivery of
funds and securities.
Our clearing firm contract
provides that our clearing firm will maintain a business continuity plan
and the capacity to execute that plan. Our clearing firm represents
that it will advise us of any material changes to its plan that might
affect our ability to maintain our business and presented us with an
executive summary of its plan. In the event our clearing firm executes
its plan, it represents that it will notify us of such execution and
provide us equal access to services as its other customers. If we
reasonably determine that our clearing firm has not or cannot put its
plan in place quickly enough to meet our needs, or is otherwise unable
to provide access to such services, our clearing firm represents that it
will assist us in seeking services from an alternative source.
Our clearing firm represents
that it backs up our records at a remote site. Our clearing firm
represents that it operates a back-up operating facility in a
geographically separate area with the capability to conduct the same
volume of business as its primary site. Our clearing firm has also
confirmed the effectiveness of its back-up arrangements to recover from
a wide scale disruption by testing.
Recovery-time objectives provide
concrete goals to plan for and test against. They are not, however,
hard and fast deadlines that must be met in every emergency situation,
and various external factors surrounding a disruption, such as time of
day, scope of disruption, and status of critical
infrastructure—particularly telecommunications—can affect actual
recovery times. Recovery refers to the restoration of clearing and
settlement activities after a wide-scale disruption; resumption refers
to the capacity to accept and process new transactions and payments
after a wide-scale disruption. Our clearing firm has the following SBD
recovery time and resumption objectives: recovery time period of
within 24 hour and resumption time of within the same business
day.
A.
Our Firm’s Mission Critical Systems
1. Order Taking
Currently, our firm receives
orders from customers via telephone and online orders at our Web site at
www.supertradeusa.com, in person visits by the customer. During an
SBD, either internal or external, we will continue to take orders
through any of these methods that are available and reliable, and in
addition, as communications permit, we will inform our customers when
communications become available to tell them what alternatives they have
to send their orders to us. Customers will be informed of alternatives
by telephone. If necessary, we will advise our customers to place
orders directly with our clearing firm at
Wedbush Morgan 213-688-8000 and Penson Financial 214-765-1102.
2. Order Entry
Currently, our firm enters
orders by recording them electronically and sending them to our clearing
firm electronically or telephonically. Alternatively, We place
customer orders through Broker Insight. We have contacted
Broker Insight and were told that, under its BCP, we can expect
services within 24 hours.
In the event of an internal SBD,
we will enter and send records to our clearing firm by the fastest
alternative means available, which include telephone orders. In the
event of an external SBD, we will maintain the order in electronic or
paper format, and deliver the order to the clearing firm by the fastest
means available when it resumes operations. In addition, during an
internal SBD, we may need to refer our customers to deal directly with
our clearing firm for order entry.
3. Order Execution
We currently execute orders by
using Broker Insight online system. In the event of an internal SBD, we
would telephone orders to clearing firms’ trading desk.In the event of
an external SBD, we would continue to telephone all orders to our
clearing firms’ trading desk.
B.
Mission Critical Systems Provided by
Our Clearing Firm
Our firm relies, by contract,
on our clearing firm to provide order execution, order comparison, order
allocation, and the maintenance of customer accounts, delivery of funds
and securities, and access to customer accounts.
Rules:
NASD Rules 3510(c) & (f)(1).
X. Alternate Communications Between the
Firm and Customers, Employees, and Regulators
A.
Customers
We now communicate with our
customers using the telephone, e-mail, our Web site, fax, U.S. mail, and
in person visits at our firm or at the other’s location. In the event
of an SBD, we will assess which means of communication are still
available to us, and use the means closest in speed and form (written or
oral) to the means that we have used in the past to communicate with the
other party. For example, if we have communicated with a party by e-mail
but the Internet is unavailable, we will call them on the telephone and
follow up where a record is needed with paper copy in the U.S. mail.
Rule:
NASD Rule 3510(c)(4).
B.
Employees
We now communicate with our
employees using the telephone, e-mail, and in person. In the event of
an SBD, we will assess which means of communication are still available
to us, and use the means closest in speed and form (written or oral) to
the means that we have used in the past to communicate with the other
party. We will also employ a call tree so that senior management can
reach all employees quickly during an SBD. The call tree includes all
staff home and office phone numbers. We have identified persons, noted
below, who live near each other and may reach each other in person:
The person to invoke use of the
call tree is: Michael JunHua Liao
|
Caller |
Call Recipients |
|
|
Fisher Yu, Peter Mok, Cindy Zhao,Vincent Lee, Setven Thornton |
Rule:
NASD Rule 3510(c)(5).
C.
Regulators
We are currently members of the
following SRO, NASD. We communicate with our regulators using
the telephone, fax, and U.S. mail. In the event of an SBD, we will
assess which means of communication are still available to us, and use
the means closest in speed and form (written or oral) to the means that
we have used in the past to communicate with the other party.
Rule:
NASD Rule 3510(c)(9).
XI. Critical Business Constituents, Banks,
and Counter-Parties
A.
Business constituents
We
have contacted our critical business constituents (businesses with which
we have an ongoing commercial relationship in support of our operating
activities, such as vendors providing us critical services), and
determined the extent to which we can continue our business relationship
with them in light of the internal or external SBD. We will quickly
establish alternative arrangements if a business constituent can no
longer provide the needed goods or services when we need them because of
a SBD to them or our firm.
Rules:
NASD Rule 3510(c)(7).
B.
Banks
We have
contacted our banks to determine if they can continue to provide the
financing that we will need in light of the internal or external SBD.
The bank maintaining our operating account is:
Far East National Bank, City of
Industry Office 17870 Castleton St., Ste. 100 City of Industry, CA 91780.
Rules:
NASD Rule 3510(c)(7).
C.
Counter-Parties
We
have contacted our critical counter-parties, such as other
broker-dealers or institutional customers, to determine if we will be
able to carry out our transactions with them in light of the internal or
external SBD. Where the transactions cannot be completed, we will work
with our clearing firm or contact those counter-parties directly to make
alternative arrangements to complete those transactions as soon as
possible.
Rules:
NASD Rules 3510(a) &(c)(7).
XII. Regulatory Reporting
Our firm is subject to
regulation by the SEC, State SEC and NASD. We now file reports with our
regulators using paper copies in the U.S. mail, and electronically using
fax, e-mail, and the Internet. In the event of an SBD, we will check
with the SEC, NASD, and other regulators to determine which means of
filing are still available to us, and use the means closest in speed and
form (written or oral) to our previous filing method. In the event that
we cannot contact our regulators, we will continue to file required
reports using the communication means available to us.
Rule:
NASD Rule 3510(c)(8).
XIII. Disclosure of Business Continuity Plan
We provide in writing a BCP
disclosure statement to customers at account opening. We also post the
disclosure statement on our Web site and mail it to customers upon
request.
Rule: NASD Rule 3510(e).
XIV. Updates and Annual Review
Rule:
NASD Rule 3510(b).
XV.
Senior Manager Approval
TEXT EXAMPLE:
I have approved this Business Continuity Plan as reasonably designed to
enable our firm to meet its obligations to customers in the event of an
SBD.
Rule:
NASD Rule 3510(d).
Signed: Junhua Michael Liao
Title:
President/CEO,
CCO
Date:
09/01/2004 |