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Who is SuperTradeUSA?
SuperTradeUSA is a division of GlobaLink Securities, Inc. a Member of
National Association of Securities Dealers, Inc. ("NASD") the Securities
Investors Protection Corporation ("SIPC") and is registered with the Securities
& Exchange Commission ("SEC"). SuperTradeUSA is committed to give you access to
the latest Internet Technology which allows you to trade and retrieve information with
ease.
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Are there any registration or annual
fees for SuperTradeUSA Members?
There are no opening or registration fees.
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How secure is SuperTradeUSA?
Extremely! Because it is located on the Netscape Enterprise Service who is
recognized as one the most secure web servers in the country. The connections to the order
room, on-line account application and the quote system require a personal password and ID
number handled through a secure web-browser SSL 2.0. Security is our main concern, which
is why we have added many additional firewall checks to protect your account from
intruders.
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What is the insurance on my
account(s)?
Up to 25 million dollars per account. $ 500,000 with SIPC of which
$100,000 is for cash and $ 400,000 in securities. SIPC is the equivalent of FDIC for
banks. The additional 24.5 million is provided by an independent insurance company.
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What kind of securities can I
trade with SuperTradeUSA?
New York Stock Exchange ("NYSE"), American Stock Exchange
("AMEX"), NASDAQ National Market ("OTC") NASDAQ small cap stocks. No
Bulletin (formerly pink sheets). Please note that orders over 5,000 shares will require
entering additional orders.
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Can I trade Options?
SuperTradeUSA allows purchases and sells in addition to spreads and covered
writing. No uncovered or short options are allowed. Please view the
Option Risk and Characteristic Documentation before began option
trading.
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Can I open IRA account?
Yes, we offer IRA Accounts. Please call our customer service desk for a
complete IRA package through the mail.
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Can I open a Margin Account?
Yes, Our margin rates are one of the
lowest in the industry.
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What is Margin Account buying power and SMA?
SMA balances in your account are equity in excess (also
called excess equity) of the required limits set by the broker/dealer. Balances
in your account in excess of the required equity limits set by the broker/dealer
are included as a notation in a “Special Memorandum Account” termed SMA. Customers
are free to borrow this amount from the account in cash or can use the amount to
buy additional securities. SMA can be used to buy other marginable securities only.
SMA is created only if the value of the account rises above the initial
margin of 50% (or whatever initial margin amount is required by the
broker-dealer). Purchases using SMA reduces the SMA balance.
If the account rises above 50% margin, for every dollar the account increases,
SMA is credited 50 cents.
If the account declines in value, SMA is not reduced. It is locked at its value before
the decline. Thus, the SMA may be borrowed,as long as the account is not taken below
the maintenance level. There is a good reason for this unusual treatment in a declining
market. Logic would dictate that as the market falls, SMA should decline. And this is
exactly the way SMA was computed until the crash of 1929. As the market was crashing,
SMA was being taken away from customers – and so was their ability to buy – accelerating
the Crash. When you use SMA buying power in a declining market, it may result in a margin
call. SMA also may trigger a margin call as your equity percentage drops below the required
minimums.
If you have any questions, please contact GlobaLink customer service before entering any
margin transactions.
What is the minimum amount
required to establish an account with SuperTradeUSA?
The minimum is $ 2,000 for cash accounts and $ 5,000 for margin accounts.
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Which web-browsers should I use?
We recommend the most current versions of Netscape and Internet Explorer.
You can try to use any web browser that supports secure connections using SSL. American on
Line users will require AOL Software version 3.0 or higher. You can download the most
current version of Netscape or Microsoft Explorer free from Netscape or Microsoft.
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Do I earn interest on cash held in
my account?
Yes, Yes you do. SuperTradeUSA pays interest on your cash credit balances
that await investments. Rates are subject to change and are compounded monthly computed on
your daily closing balance.
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How do I withdraw money or
close my account, and will there be any associated fees?
The withdrawal of funds or the closing of an account is easy by faxing the
request to the office for immediate attention.
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Can I wire funds into my SuperTradeUSA
account?
Yes, by using the following wire transfer instructions:
Chase Manhattan Bank
ABA# 021-000-021
For the account of Investec Ernst & Company A/C#: 140-080-524
FBO: Your name and SuperTradeUSA account number.
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How can I mail a check for deposit to
my account?
Please make your check payable to Investec Ernst & Company and mail to:
SuperTradeUSA /GlobaLink
17800 Castleton Street, Suite 630
City of Industry, CA 91748
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How can I transfer cash or
securities from another Brokerage firm to my SuperTradeUSA Account?
In order to transfer an account or partial cash or securities you need to
complete and sign an account transfer form. This form is available on-line on our Account and Agreements Page. Please include your most
recent statement and mail to us. We will initiate the transfer as soon as we receive it.
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Are there any hidden fees in
connection with my order transactions?
No, Unlike other low cost on-line brokers we do not charge postage and
handling fees to boost our commissions. We charge a flat rate of $ 14.95 for each order up
to 5,000 shares at any price. Please see our commission schedule for option trades and
other fees.
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Who is your clearing company?
Investec Ernst & Company, A New York Stock Exchange Member Firm Established in
1926.
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Are there any additional
charges when trading through a licensed Account Representative?
Yes, just add $ 5.00 to our regular commission.
In the unlikely event that our system or the Internet is down we will promptly process
your order over the phone at the regular rate.
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How will I know when my trade is
executed?
We will e-mail your executing instantly, and we will mail a hard copy of
the confirmation on the morning of the next business day. Furthermore, a monthly statement
that shows all of your account activity will be mailed to you.
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What if my e-mail confirmation is
delayed and I reenter the order, thereby duplicating it?
You will be responsible for any duplicated order. If you are not sure
about an order, call the order desk for the status of your order.
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What are Market Hours?
Stock Exchange Hours are from 9:30 a.m. to 4:00 p.m. Eastern Standard
Time. Option Trading hours are 9:30 a.m. to 4:10 p.m. Eastern Standard Time. The actual
execution of trades can only be accomplished during these hours. However you can enter
your trades at any time, 24 hours a day. These trades will be executed the next business
day.
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SuperTradeUSA - A
division of GlobaLink Securities, Inc. |
Toll-Free
1-(800)388-9788 |
email@supertradeusa.com |
Registered with the Securities and
Exchange Commission |
Member: National Association of
Securities Dealers, Inc. Security Investor Protection Corporation |
| 17800 Castleton St., Suite 630 |
(626) 964-5966 Telephone |
| City of Industry, CA 91748 |
(626) 964-5926 Facsimile |
Copyright © 1998 GlobaLink Securities.
All rights reserved
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